Privacy Policy for Flash Mart

Effective Date: September 26, 2026

Last Updated: September 26, 2026

Welcome to Flash Mart ("we," "our," or "us"), operated by Flash Mart. We respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

1. Information We Collect

We may collect the following types of information when you use our app:

Personal Information: Name, email address, phone number, and delivery shipping address when you create an account or place an order.
Payment Details: Payment transactions are processed securely through third-party payment gateways (such as Razorpay). We do not store your full card details or banking passwords on our servers.
Device and Usage Information: Device model, operating system version, unique device identifiers, IP address, and app usage activity to optimize app performance.

2. How We Use Your Information

We use the collected information for the following purposes:

To process and fulfill your orders and deliver products to your location.
To manage your account and provide customer support.
To send order status updates, transactional notifications, and promotional communications (if opted-in).
To detect, prevent, and address technical issues or fraudulent activities.

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal data to third parties. We only share data with trusted third-party service providers necessary to operate our app:

Delivery and Logistics Partners: To ship and deliver your purchased items.
Payment Processors: To safely handle payment transactions.
Third-Party Analytics & SDKs: Google Firebase Services (Firebase Analytics) to analyze app usage and stability.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All data transmission between the app and servers is encrypted using Secure Sockets Layer (SSL) technology.

5. Data Retention and Account Deletion

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. You may request account deletion or removal of your personal data at any time by contacting us at flashmartapp.help@gmail.com.

6. Children's Privacy

Our app does not knowingly collect or solicit personal information from children under the age of 13. If we discover that a child under 13 has provided us with personal information, we will delete it immediately.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this Privacy Policy periodically.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Company Name: Flash Mart
Contact Email: flashmartapp.help@gmail.com